Refund Policy

Return & Refund Policy

At E-Vegetable Bazaar, we are committed to delivering fresh, high-quality fruits and vegetables to your doorstep. However, we understand that issues may arise, and we aim to resolve them quickly and fairly. Please review our Return & Refund Policy below.

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Return Policy

1. Fresh Fruits & Vegetables (Perishable Items)

No returns are accepted once the order is delivered due to the perishable nature of our products.

We strongly recommend checking your order at the time of delivery to ensure quality and freshness.

If you receive a damaged or poor-quality item, please inform our delivery partner immediately or contact us within 2 hours of delivery.

2. Non-Perishable Items

If you receive a damaged or defective non-perishable product (such as packaged dry fruits, dairy products, or frozen items), you must notify us within 24 hours of delivery.

Items must be unused, in original packaging, and in the same condition as received.

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Refund Policy

1. Perishable Items (Fruits & Vegetables)

No refunds will be issued once the order is delivered.

If a product is spoiled or damaged upon arrival, we may offer a replacement or refund after verification. Please share clear photos or videos as proof within 2 hours of delivery.

2. Non-Perishable Items

Refunds are available if the product is damaged or defective and the return request is approved by our team.

Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

3. Order Cancellations

Before Dispatch: Orders can be canceled before they are dispatched. A full refund will be issued for pre-paid orders.

After Dispatch: Cancellations are not accepted once the order is out for delivery.

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How to Request a Return or Refund

If you have any issues with your order, please follow these steps:

1️⃣ Contact Us within the allowed time frame:

Call: 📞 6260170426

Email: 📧 evegetablesbazaar@gmail.com

2️⃣ Provide Order Details: Share your order number, issue details, and photos/videos (if applicable).

3️⃣ Resolution: Our team will assess your request and guide you on the next steps for a replacement, return, or refund if applicable.

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Exclusions

No returns or refunds for items that have been used, opened, or stored improperly after delivery.

Custom or special orders are non-refundable and non-returnable.

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Customer Satisfaction

Your satisfaction is our priority! If you face any issues, we are here to help. Please contact us, and we’ll ensure a smooth resolution.

📞 Helpline No: 6260170426

📧 Email: evegetablesbazaar@gmail.com

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Quick Links:

🔹 About Us

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🔹 Privacy Policy

🔹 Refund Policy

🔹 Terms and Conditions

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