Privacy Policy

Privacy Policy – E VEGETABLE BAZAAR

At E VEGETABLE BAZAAR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, use our mobile application, or place orders through WhatsApp or other channels.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

To provide a smooth and reliable shopping experience, we may collect the following information:

🔹 Personal Information

Name
Mobile number
Email address
Delivery address

🔹 Order & Transaction Information

Products ordered
Order history
Delivery preferences
Payment mode
(We do not store your card, UPI, or banking details.)

🔹 Usage & Technical Information

Website/app usage data
Pages visited and features used
Device, browser, and system information (for performance, analytics, and security)

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

Processing and delivering your orders
Communicating order confirmations, delivery updates, and service notifications
Providing customer support and resolving issues
Improving our website/app performance and user experience
Sharing offers or updates only if you opt in

📌 We do not sell, rent, or misuse your personal data.

3. Customer Communication Preferences

Transactional messages (order updates, delivery notifications) are mandatory
Promotional messages are sent only with your consent
You may opt out of promotional communication at any time

4. Your Privacy Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or outdated information
Request deletion of your data (subject to legal, operational, or regulatory requirements)
Withdraw consent for promotional communication

📧 To exercise these rights, email us at: evegetablesbazaar@gmail.com

5. Data Security

We take appropriate technical and organizational measures to protect your data, including:

🔒 SSL encryption for secure data transmission
🔒 Restricted internal access to customer information
🔒 Regular system monitoring and security updates

While no system is 100% secure, we take all reasonable steps to prevent unauthorized access, misuse, or disclosure.

6. Sharing Information with Third Parties

Your information may be shared only when necessary with trusted third parties for:

Payment processing
Order delivery
Technical, operational, or customer support services

All partners are required to comply with strict data protection and confidentiality standards.

7. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

Improve website/app functionality
Analyze customer behavior and preferences
Enhance your shopping experience

You can manage or disable cookies through your browser settings. Some features may be affected if cookies are disabled.

8. Data Retention

We retain personal data only for as long as necessary to:

Fulfill orders and services
Comply with legal or regulatory requirements
Resolve disputes and enforce policies

9. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our services, technology, or legal requirements.
Any updates will be posted on our website or app. Continued use of our services implies acceptance of the revised policy.

10. Contact Us

For any questions, concerns, or requests related to privacy:

📱 Phone / WhatsApp: 6260170426
📧 Email: evegetablesbazaar@gmail.com
🕘 Support Hours: 8:00 AM – 9:00 PM (All Days)

E VEGETABLE BAZAAR
Fresh • Honest • Local — Delivered with Care