Payment Policy

💳 Payment Policy

E VEGETABLE BAZAAR is committed to offering a secure, flexible, and convenient payment experience for all customers shopping via our website, Android app, or WhatsApp.

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✅ 1. Accepted Payment Methods

We support a wide range of safe and easy payment options, including:

Razorpay Payment Gateway

Securely pay via Razorpay using:

UPI apps (Google Pay, PhonePe, Paytm, etc.)

Credit/Debit Cards (Visa, MasterCard, RuPay, American Express)

Net Banking

Leading digital wallets

Website/App Checkout

Pay instantly during checkout on our website or Android app using Razorpay.

Pay on Delivery (Cash or UPI)

Pay in cash or via UPI QR scan at the time of delivery.

Please ensure you have exact change or an active UPI app.

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🧾 2. Payment Process & Confirmation

Prepaid Orders: Payments must be completed during checkout via Razorpay.

UPI QR at Delivery: A secure UPI QR code will be provided by the delivery partner for instant mobile payments.

COD Orders: Full payment in cash must be made at the time of receiving your order.

Once your payment is successful, you will receive a confirmation via SMS, WhatsApp, or Email with order details.

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🔐 3. Payment Security

We use industry-standard SSL encryption and Razorpay’s secure gateway, which is PCI-DSS compliant, to ensure your transactions are protected.

We do not store any card or UPI credentials on our servers.

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⚠️ 4. Failed Transactions or Errors

If a payment fails, your order will not be processed. Please retry using a different method or contact us.

If the amount is debited but you didn’t receive an order confirmation, contact our support team. Most failed transactions are automatically reversed within 24–72 hours.

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🔄 5. Refunds & Cancellations

Order Cancellations (Before Dispatch): You may cancel your order before dispatch. Refunds (if prepaid) will be initiated to the original payment method within 7–10 business days.

After Dispatch: Cancellations are not accepted once the order is out for delivery.

For product-related refunds (damaged/spoiled items), refer to our Return & Refund Policy.

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📞 6. Customer Support

For any payment-related issues, contact us immediately:

📱 Phone/WhatsApp: 6260170426

📧 Email: evegetablesbazaar@gmail.com

Support Hours: 8 AM – 9 PM (All Days)

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🛡️ 7. Legal & Compliance Notes

We comply with all RBI guidelines, digital payment norms, and consumer protection laws.

We do not charge extra for digital payments or UPI transactions.

Any dispute or chargeback will be handled professionally, and we will cooperate with relevant authorities as needed.

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🔗 Related Links:

Return & Refund Policy

Terms & Conditions

Privacy Policy

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